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FAQs

How long does delivery take?

Orders are typically processed within 1–2 business days. Delivery timelines may vary depending on your location and courier service availability.

Do you ship across India?

Yes, we deliver across most serviceable PIN codes in India.

Can I change my delivery address after placing an order?

Address modifications can only be made before dispatch. Please contact our support team as soon as possible.

What should I do if I receive a damaged or wrong product?

Please contact us within 7 days of delivery with clear photos or videos of the product and packaging for verification.

Why don't you accept returns for size issues?

To maintain strict quality standards and ensure every customer receives a brand-new product, we currently accept exchanges only for defective, damaged, or incorrect items. We strongly recommend checking the size guide before placing your order.

How can retailers or distributors partner with DVR?

We welcome retail and distribution partnerships. You can reach out through our contact page or connect with our team directly.

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